StarzSpins Privacy Policy

At StarzSpins Online Casino, we are committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit or use our platform at starzspins.com. By creating an account or using our services, you acknowledge that you have read and understood this policy. We encourage you to review it carefully and contact us if you have any questions about how we handle your data.

Who We Are

Our StarzSpins Online Casino is operated by One Touch Exch Co. Ltd, registered under registration number 129024, with its registered address at Trust Company Complex, Ajeltake Road, Marshall Islands MH96960. We are licensed by the Government of the Autonomous Island of Anjouan, Union of Comoros, under License No. ALSI-202506039-FI2. As the data controller, we are responsible for ensuring that all personal data we collect is processed lawfully, fairly, and transparently.

Information We Collect

When you register and interact with our StarzSpins platform, we may collect a variety of personal data about you. The categories of information we gather include, but are not limited to, the following:

• Full name, date of birth, and contact details such as email address and phone number
• Account credentials including your chosen username and encrypted password
• Financial information such as payment method details, transaction history, and withdrawal preferences
• Identity verification documents required for KYC (Know Your Customer) compliance
• Device and technical data including IP address, browser type, and operating system
• Gameplay data including game history, wagering activity, session durations, and bonus usage
• Communication records when you contact our support team via live chat or email at support@starzspins.com
• Geolocation data used to verify eligibility and enforce restricted country policies

How We Use Your Information

Here at StarzSpins Online Casino, we use the personal data we collect for several legitimate purposes. We process your information to deliver, operate, and improve our services, and to ensure compliance with applicable laws and regulations.

Account Management and Service Delivery

We use your registration details to create and manage your account, verify your identity, and provide access to our 15,000+ games. We also use your data to process deposits and withdrawals, manage bonus eligibility, and administer our loyalty programme — including the ten-tier XP-based rewards system that spans from Orbit III through to Star Crown status.

Legal Compliance and Fraud Prevention

Our StarzSpins compliance obligations require us to verify your identity through KYC procedures before processing withdrawals or approving high-value wins. We use your data to detect and prevent fraudulent activity, money laundering, and underage gambling. We may also use it to enforce restrictions in prohibited territories and to ensure that promotional eligibility criteria — including starz spins no deposit bonus and starz spins promo code terms — are properly applied.

Marketing and Communications

Where you have given us consent, we may use your contact details to send you promotional offers, starzspins no deposit bonus codes, updates about new games, and personalised recommendations. You may opt out of marketing communications at any time by contacting our support team or using the unsubscribe link in any email we send.

Cookies and Tracking Technologies

We at StarzSpins Online Casino use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyse site performance, and deliver relevant content. You may manage your cookie preferences through your browser settings, though disabling certain cookies may affect how our site functions.

• Essential cookies: Required for the basic functionality of our platform, including secure login and session management
• Analytics cookies: Help us understand how players navigate our site so we can improve our services
• Marketing cookies: Used to deliver relevant promotions and track campaign performance
• Preference cookies: Store your language, currency, and display settings

How We Share Your Information

Our StarzSpins Online Casino does not sell your personal data to third parties. However, we may share your information in the following circumstances:

• Game providers: We share limited gameplay data with our software partners — including Pragmatic Play, NetEnt, Evolution, Playtech, and others — to facilitate game delivery and resolve disputes
• Payment processors: We share financial data with payment partners such as Visa, Mastercard, Skrill, Neteller, and cryptocurrency networks to process your transactions
• Identity verification providers: We work with third-party KYC services to confirm your identity in compliance with our licensing requirements
• Regulatory and legal authorities: We may disclose your information to government bodies, law enforcement, or our licensing authority in Anjouan when required by law
• Business transfers: In the event of a merger or acquisition, your data may be transferred to the successor entity under equivalent privacy protections

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our regulatory obligations. Financial records and KYC documents are typically retained for a minimum of five years following account closure. When data is no longer required, we securely delete or anonymise it in accordance with our internal data management procedures.

Your Rights

As a user of StarzSpins Online Casino, you have rights regarding your personal data under applicable privacy legislation. We are committed to honouring these rights in a timely and transparent manner. Your rights include:

• Right of access: You may request a copy of the personal data we hold about you
• Right to rectification: You may ask us to correct inaccurate or incomplete data
• Right to erasure: In certain circumstances, you may request that we delete your personal data
• Right to restriction: You may ask us to limit the way we process your data
• Right to data portability: Where technically feasible, we can provide your data in a portable format
• Right to object: You may object to certain types of processing, including direct marketing

To exercise any of these rights, please contact our support team at support@starzspins.com. We will respond to all verified requests within a reasonable timeframe.

Data Security

We at StarzSpins Online Casino implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include SSL encryption, secure server infrastructure, access controls, and regular security assessments. While we do our utmost to safeguard your information, no online platform can guarantee absolute security, and we encourage you to use strong, unique passwords and to keep your account credentials confidential.

Third-Party Links

Our StarzSpins platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those external sites and encourage you to review their privacy policies independently before providing any personal information.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you through a prominent notice on our website or via email. Continued use of our StarzSpins Online Casino services following any update constitutes your acceptance of the revised policy. We recommend checking this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to reach out. Our support team is available 24/7 via live chat on our website, or you can email us directly at support@starzspins.com. We are committed to addressing your privacy concerns promptly and transparently.