StarzSpins Terms and Conditions

Welcome to StarzSpins Casino. By accessing our website and using any of our services, you agree to be bound by these Terms and Conditions. We ask that you read this document carefully before registering an account or placing any wagers. At StarzSpins, we are committed to providing a transparent and fair gaming environment, and these terms exist to protect both you and us. If you do not agree with any part of these conditions, you should not use our platform.

1. About Us

Our platform operates under the name StarzSpins Casino and is owned and managed by One Touch Exch Co. Ltd, registration number 129024, Trust Company Complex, Ajeltake Road, Marshall Islands MH96960. We hold a valid gaming licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, Licence No. ALSI-202506039-FI2. At StarzSpins, we are authorised to offer online casino and sports betting services to eligible players across international markets.

2. Eligibility and Account Registration

2.1 Age and Legal Requirements

To register at StarzSpins Casino and use our services, you must meet all of the following conditions:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
• You must be a resident of a country where online gambling is legally permitted
• You must not be listed on any self-exclusion register or gambling restriction database
• You must not be acting on behalf of another person or as a professional gambler in a capacity that violates our policies
• You must provide accurate and truthful information during registration

2.2 Restricted Countries

We do not accept players from the following jurisdictions: Afghanistan, Albania, Armenia, Belarus, Bosnia & Herzegovina, Bulgaria, Costa Rica, Estonia, Guadeloupe, India, Iran, Iraq, Israel, Kosovo, Martinique, Mayotte, Moldova, Montenegro, Myanmar, North Macedonia, Pakistan, Réunion, Romania, Russia, Serbia, Slovakia, United Arab Emirates, United States, and Zimbabwe. These restrictions apply to both fiat and cryptocurrency transactions. If we determine that you have registered from a restricted country, we reserve the right to close your account and void any winnings.

2.3 One Account Policy

We permit only one account per person, per household, per IP address, and per device. At StarzSpins, we actively monitor for duplicate accounts and will close any additional accounts found to be in breach of this rule. Any balances held in duplicate accounts may be forfeited.

3. Know Your Customer (KYC) and Verification

Our StarzSpins Casino team is required by our licensing authority to verify the identity of all players. We may request the following documentation at any time, including before processing withdrawals or releasing bonus funds:

• Government-issued photo identification (passport, national ID card, or driver's licence)
• Proof of address dated within the last three months (utility bill or bank statement)
• Proof of payment method ownership (card photograph or e-wallet screenshot)
• Source of funds documentation for high-value transactions
• Phone number verification as part of our security procedures

We may place your account under review and hold pending withdrawals until verification is complete. Failure to provide satisfactory documentation may result in account suspension or closure.

4. Deposits and Withdrawals

4.1 Deposits

At StarzSpins, we accept a wide range of payment methods, including Visa, Mastercard, Apple Pay, Google Pay, Interac, Skrill, Neteller, Open Banking, PaysafeCard, BLIK, Rapid Transfer, iDEAL, Sofort, Bancontact Mister Cash, Bitcoin (BTC), Bitcoin Lightning, Ethereum (ETH), Litecoin (LTC), and Tether (USDT). Our minimum deposit amount is €20. We accept transactions in EUR, USD, GBP, AUD, CAD, BTC, ETH, LTC, and USDT (ERC20 and TRC20, availability varies by region).

4.2 Withdrawals

We process withdrawals back to the same payment method used for the original deposit. Where the original method is unavailable, our finance team will arrange a suitable alternative. Our withdrawal processing times are as follows:

• Most withdrawals are processed within 20 minutes, subject to KYC status and network conditions
• Cryptocurrency withdrawals require at least one blockchain confirmation
• Bank transfers may take 3–10 business days
• Only one withdrawal may be approved per 24-hour period
• All deposits must be wagered at least once before a withdrawal request can be submitted

At StarzSpins Casino, our daily withdrawal limit is $5,000–$10,000, our weekly limit is $10,000–$20,000, and our monthly limit is $20,000–$40,000. These limits vary based on your VIP tier and apply per player, per household, per account, and per payment method. Some payment methods may carry a 5% processing fee. E-wallet withdrawals are available to verified USD accounts that have completed at least one qualifying deposit.

5. Bonuses and Promotions

5.1 Welcome Offers

Our StarzSpins Casino welcome package is available across your first two deposits. On your first deposit, you may choose between a 75% No Wagering bonus up to $5,000, released directly to your balance with no playthrough requirement, or a 150% Mega Boost up to $5,000 with standard wagering. On your second deposit, you may select either a 50% No Wagering option or a 100% Low Wagering bonus for smoother cashouts. We limit our welcome bonus to one offer per new account, per household, per IP address, per payment method, and per shared network.

5.2 General Bonus Terms

When you accept any bonus at StarzSpins, the following conditions apply:

• Deposit coupons carry 15x wagering on the deposit and bonus amount unless stated otherwise
• Bonus funds are valid for 7 days from the date of redemption
• Only one promotion may be active at a time — offers cannot be stacked
• Real money is always wagered before bonus funds
• The initial bonus amount is deducted from your balance before any withdrawal is processed and is never withdrawable
• Bonus funds may not be used on progressive jackpot games
• Bets on baccarat, craps, pontoon blackjack, roulette, sic bo, and live dealer games do not count toward wagering requirements

On no-wagering and low-wagering bonuses, restrictions remain in place even after playthrough is complete and lift only once the balance falls below $/€1 with no pending withdrawal. On standard deposit bonuses, you must contact our support team to remove any remaining bonus amount after wagering — this does not occur automatically.

5.3 Reload and Other Promotions

We offer ongoing reload bonuses on every qualifying deposit, where you may choose between a 20% No Wagering boost or a 50% Mega Boost for longer sessions. Our StarzSpins Casino also participates in Drops & Wins by Pragmatic Play, featuring a $/€2,000,000 total prize pool with over 10,000 daily prizes. Additional promotions include free spins (40x wagering on winnings, maximum withdrawal $/€50), cashback offers (minimum $10, calculated on clean lost deposits from the previous 7 days), PVP Battles, tournaments, a Shop, and a Refer a Friend programme.

5.4 Bonus-Ineligible Countries

Players located in the following countries are not eligible for our promotions or VIP programme: Belarus, Croatia, Estonia, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lithuania, Moldova, Montenegro, Netherlands, Netherlands Antilles, Poland, Russia, Serbia, Tajikistan, Ukraine, United Kingdom, United States, and Uzbekistan. Selected promotions are also withheld in Thailand, Austria, Sri Lanka, Slovenia, and Greece.

6. Loyalty Programme

Our StarzSpins VIP programme features ten tiers, each unlocked through XP earned during gameplay:

• Orbit III — 0–1 XP
• Orbit II — 2–5,000 XP
• Orbit I — 5,001–15,000 XP
• Comet — 15,001–25,000 XP
• Galaxy — 25,001–75,000 XP
• Cosmic — 75,001–100,000 XP
• Supernova — 100,001–150,000 XP
• Celestial — 150,001–200,000 XP
• Astral — 200,001–299,999 XP
• Star Crown — 300,000–10,000,000 XP

Higher tiers unlock raised withdrawal limits and exclusive privileges. Players in restricted countries cannot participate in our promotions or VIP programme.

7. Gameplay and Fair Use

At StarzSpins, we offer over 15,000 games from world-class providers including Pragmatic Play, NetEnt, Playtech, Microgaming, Play'n GO, Nolimit City, Evolution, Ezugi, and many more. We reserve the right to void bets, withhold winnings, or close accounts where we suspect collusion, use of automated software (bots), exploitation of technical errors, or any other form of fraudulent behaviour. All games on our platform use certified random number generation technology to ensure fair outcomes.

8. Responsible Gambling

At StarzSpins Casino, we take responsible gambling seriously. We provide tools to help you manage your play, including deposit limits, session time reminders, self-exclusion, and cooling-off periods. If you feel that your gambling is becoming a problem, we strongly encourage you to contact our support team at support@starzspins.com or use our live chat, available 24/7. We also recommend seeking help from independent organisations dedicated to problem gambling support.

9. Intellectual Property

All content on our website, including but not limited to graphics, logos, text, software, and game interfaces, is the intellectual property of StarzSpins Casino or our licensed content providers. You are not permitted to reproduce, distribute, or exploit any of our content without our express written permission.

10. Limitation of Liability

We provide our services on an "as is" basis. Our StarzSpins platform makes no warranties regarding uninterrupted access, error-free operation, or the accuracy of third-party game results. We shall not be held liable for any indirect, incidental, or consequential losses arising from your use of our services, except where required by applicable law.

11. Privacy and Data Protection

We collect and process your personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering at StarzSpins Casino, you consent to our use of your data for account management, compliance, fraud prevention, and marketing purposes where applicable. You may withdraw your marketing consent at any time by contacting us at support@starzspins.com.

12. Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time. At StarzSpins, we will notify you of material changes via email or a notice on our website. Your continued use of our services following any such notification constitutes your acceptance of the revised terms. We encourage you to review this document periodically to stay informed of any updates.

13. Governing Law and Disputes

These Terms and Conditions are governed by the laws of the Marshall Islands and the regulatory framework of the Government of the Autonomous Island of Anjouan. In the event of a dispute, we encourage you to contact our support team in the first instance. If a resolution cannot be reached, disputes may be referred to the relevant regulatory authority. Our customer support team is available 24/7 via live chat or by email at support@starzspins.com.